Privacy Policy

Last updated: June 30, 2021

This website privacy policy describes how we process information we collect and/or receive from you.

By using the Ntsiri website, you consent to the data practices described in this statement.

  1. INFORMATION WE COLLECT AND RECEIVE

N’tsiri Nature Reserve is a responsible party in respect of this website and we collect and receive information about you in the following ways:

  • Information you give us
    • This includes any information that you provide to us directly:
      • by filling in forms on our website, or those provided to you;
      • by posting comments or content on our social media pages; or
      • when you contact us or we contact you and you provide information directly to us.
  • What personal information we collect
    • When using the Ntsiri website, you will be required to provide us with the following information, your
      • name and surname;
      • contact number and email address; and
      • requests for information and/or to deliver services;
  • Information we collect or receive when you use our website or social media platforms
    • We collect information when you use website or social media platforms by using “cookies”, web beacons and other technologies. Depending on how you access and use websites, we may receive:
      • Log information;
      • Information we infer about you based on your interaction with products and services;
      • Device information (for example the type of device you’re using, how you access platforms, your browser or operating system and your Internet Protocol (“IP”) address);
      • Location information.
  • Information from third-party sources
    • We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways.
  1. HOW WE USE THE INFORMATION WE COLLECT AND RECEIVE
  • We use the information we collect and receive for the following general purposes:
    • to provide you with information and/or services you request from us;
    • in order to refer you to an appropriate third-party service provider; and
    • to communicate with you;
  1. HOW WE SHARE THE INFORMATION WE COLLECT AND RECEIVE
  • We don’t sell your personal information to third parties for marketing purposes.
  • We may share information with:
    • a limited number of our employees to enable us to provide the service you are requesting;
    • owners of neighbouring units on Ntsiri who would require acceptance on proposed building activities;
    • third party service providers (other than those who we refer you to), who we assist you to interact with;
    • other parties in response to legal process or when necessary to conduct or protect our legal rights;
  1. YOUR RIGHTS
  • Our websites use cookies. If you wish to reject our cookies, you can configure your browser to do so.
  • We want to make sure that any personal information we hold about you is up to date. So, if you think your personal information is inaccurate, you can ask us to correct or remove it.
  2. RETENTION OF PERSONAL INFORMATION
  • We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
  1. OUR COMMITMENT TO SECURITY
  • The security of your personal information is important to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. However, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of your information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this. We will at all times comply with our obligation under applicable law.
  1. TRANSFER OF PERSONAL INFORMATION
  • We are based in and operate from South Africa. You agree and consent that your information, including personal information, may be transferred to and maintained on servers located outside of your country of residence, where the data privacy laws, regulations and standards, may not be equivalent to the laws in your country of residence.
  • We might transfer your personal information to places outside of South Africa and store it there, where our suppliers might process it.
  • Your use of our website, followed by your submission of information to us, represents your consent to such transfer.
  • We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.
  2. LINKS TO OTHER WEBSITES
  • Our website or social media platforms may contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates.  Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.
  1. CHANGES TO THIS PRIVACY POLICY
  • We may update this privacy policy from time to time.  Any changes that we may make to our privacy policy will be posted on our website and will be effective from the date of posting.
  1. ACCESS TO YOUR PERSONAL INFORMATION
  • You may at any time request:
    • confirmation that we hold your personal information;
    • access to your personal information;
    • the identities or categories of third parties to whom we have disclosed your personal information; or
    • that we correct or delete any personal information that is incomplete, misleading, inaccurate, excessive or out of date.
    • Requests may be made in writing to admin1@ntsiri.co.za.
  1. RIGHT TO APPROACH THE INFORMATION REGULATOR
  • Should you believe that we have utilised your personal information contrary to applicable laws, you undertake to first attempt to resolve any concerns with us.
  • If you are not satisfied with such process, you may have the right to lodge a complaint with the Information Regulator, using the contact details listed below: